Your privacy

Last updated: November 15, 2026

This policy explains how information is handled by the MediaTwin app and this official website.

1. Data collection in the app

The MediaTwin app does not transmit or collect personal information or usage data for the developer. It contains no advertising SDKs or analytics tools. The app has no feature that uploads photos, videos, or other user content to external servers.

2. Photos and videos

Photos and videos you select are processed on your device for display and playback. The developer does not receive, view, or store them externally. You can change photo library permissions in your device settings.

3. Support requests

If you contact us by email, we receive your email address, message, and any attachments you choose to send. We use this information as needed to respond and investigate the issue, and delete information when it is no longer needed.

4. Website and support services

External service providers may process technical information, such as IP addresses, access logs, and email-related information, to deliver and secure this website and handle support email. This is separate from the app, which does not send your photos or videos externally. We do not install advertising or analytics tools on this website.

5. Changes

We will update this page when app features or information handling practices change.

6. Contact

For questions about this policy, email [email protected].